Frequently Asked Questions
At Counseling and Diversion Center PLLC, we understand that seeking support can bring up many questions. That’s why we provide clear answers about our services, processes, and what to expect. Below, you’ll find detailed information categorized by service type to make it easier to find what you need. If you have additional questions, feel free to reach out to us directly.
General Questions
1. What services do you offer?
We provide counseling, assessments, court-mandated services, tailored care management, and telehealth services for individuals, families, and couples.
2. Who can benefit from your services?
We serve individuals ages six and up, including those facing mental health challenges, substance use issues, and court-ordered requirements.
3. Do you accept insurance?
Please contact us for the latest insurance and payment options available.
4. How do I schedule an appointment?
You can contact us directly via phone, email, or our online appointment request form.
5. Do you offer virtual counseling?
Yes, our telehealth services allow clients to receive counseling remotely for added convenience.
6. Are your services confidential?
Yes, all client information is kept confidential in accordance with legal and ethical standards.
Mental Health Counseling
1. What types of therapy do you offer?
We provide individual, family, and group therapy for various mental health conditions.
2. Can therapy help with anxiety and depression?
Yes, we use evidence-based approaches like Cognitive Behavioral Therapy (CBT) to manage anxiety and depression effectively.
3. Do you provide therapy for teens and children?
Yes, we offer specialized therapy for children and adolescents dealing with emotional and behavioral issues.
4. What if I need medication?
While we do not prescribe medication, we can refer you to a licensed psychiatrist if needed.
5. How do I know if therapy is right for me?
If you’re struggling with stress, emotions, relationships, or behaviors that impact daily life, therapy can be beneficial.
Substance Abuse & Addiction Services
1. What substance abuse services do you offer?
We provide substance abuse counseling, group therapy, and court-mandated treatment programs.
2. How do I know if I need substance abuse counseling?
If substance use is affecting your relationships, job, or daily life, seeking counseling can help.
3. Are your substance abuse programs court-approved?
Yes, our programs meet legal requirements for court-mandated treatment.
4. Do you offer support for family members of individuals with addiction?
Yes, we offer counseling and education for family members affected by addiction.
5. Can I receive counseling if I’m already in a rehab program?
Yes, our services can complement existing rehabilitation programs.
Court-Mandated Services
1. What court-mandated services do you provide?
We offer DWI assessments, anger management, substance abuse treatment, and cognitive behavioral therapy (CBT) strategies.
2. How do I fulfill a court-ordered assessment or treatment?
Contact us to schedule an assessment. We will work with legal services to ensure compliance with your court order.
3. Will my participation in court-mandated services be reported?
Yes, we provide documentation for the court to verify compliance.
4. What happens if I miss a session?
It’s important to attend all sessions, but if you miss one, contact us immediately to reschedule.
5. Can I voluntarily enroll in these programs even if not court-ordered?
Yes, these services are available to anyone seeking personal growth and behavioral change.
Telehealth Services
1. What is telehealth counseling?
Telehealth counseling allows clients to receive therapy remotely through secure video or phone sessions.
2. Who can use telehealth services?
Telehealth is available to individuals who prefer remote sessions due to convenience, health concerns, or scheduling conflicts.
3. Do telehealth sessions provide the same benefits as in-person counseling?
Yes, telehealth offers effective therapy solutions comparable to in-person sessions.
4. How do I access a telehealth session?
You will receive a secure link to connect with your counselor at your scheduled appointment time.
5. Is telehealth covered by insurance?
Many insurance plans cover telehealth services. Contact us to verify your coverage.